Ihr Tee Onlineshop

The contract shall be revoked by the customer either in writing (e. g. letter, fax, E-Mail), or, in the event that the item has been transferred before the expiry of this revocation period, by returning the item within 14 days. It is not necessary to give any reasons for this revocation. The revocation period shall begin to run after receipt of these terms and conditions, but in any event no earlier than the goods have been received by the customer (in case of recurrent delivery of similar goods the revocation period does not begin before the receipt of the first partial delivery) and not until the performance of our duty to supply information appropriate article 246 sec. 2 on conjunction with sec. 1 para 1 and 2 of the Introductory Law to the German Civil Code as well as our duties appropriate sec. 312 para 1 phrase 1 of the German Civil Code in conjunction with article 246 sec. 3 of the Introductory Law of the German Civil Code. In order to comply with the revocation period it shall be sufficient for the revocation or the item in question to have been posted within this period.

The revocation shall be addressed to:

14467 Potsdam, Germany  fax +49 331 27 08 010

E-Mail: info@Ballhause-Potsdam.de

 

In the event of a valid revocation, any services or products received, and any profit derived therefrom, if any, such as interest, shall be returned. In the event that the customer is unable to return the services or products received in their entirely or at all, or where the customer can only return them in a deteriorated state, then the customer will be liable to pay compensation to the seller accordingly. This does not apply with respect to the goods being handed over in the event that such deterioration is exclusively due to the customer inspecting the goods as he would have been able to do in a retail shop. The customer may avoid an obligation for reimbursement of value, if the customer does not take possession of the item as if the customer is the owner and if the customer refrain from doing anything which might adversely affect the value of the item.

Items that can be shipped by parcel are to be returned. The customer shall pay the costs of the return if the goods do correspond to those ordered and the price of the returning goods do not exceed an amount of 40,- Euro, or if the price is higher, the customer have at the date of the revocation not yet rendered consideration or given a part payment. In all other cases, the return shipment for the customer is free of charge. Goods that can not be shipped by parcel will be picked up. All reimbursement obligations shall be fulfilled within 30 days of declaration of revocation. The period of time starts with sending your revocation request or the item in question, for us it starts with our receipt of the same.

On distance selling contracts the right of revocation does not exist to delivery of goods which

- are made to the customer's specifications

- explicit are tailored to personal needs

- are unfit to return because of the conditions of the goods

- can be go off very fast

- are exceeded their expiration date.